Shipping Policy
SHIPPING POLICY
Thank you for shopping with us! We are committed to ensuring that your order arrives promptly and safely. Please take a moment to review our shipping policies.
PROCESSING TIME
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Order Processing: We process and ship orders within 2 business days after payment is confirmed. Please note that orders are not shipped or delivered on weekends or holidays.
SHIPPING DESTINATIONS AND TIME
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Benelux (Belgium, Netherlands, Luxembourg):
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Delivery time: Next business day after dispatch.
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Shipping providers: Bpost, PostNL or DPD
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Rest of Europe and International Shipping:
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Delivery time: 3 to 10 business days, depending on the destination.
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Shipping providers: Bpost, PostNL or DPD
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Please note that these are estimated delivery times and can vary due to factors beyond our control, such as customs processing, local courier efficiency, and holidays.
SHIPPING RATES
Shipping rates are calculated at checkout based on the destination.Any duties, taxes, or customs fees for international orders are the responsibility of the customer and may vary depending on the destination country.
ORDER TRACKING
Once your order is shipped, you will receive an email notification with tracking information so you can monitor the progress of your delivery.
UNDELIVERABLE PACKAGES
In the event that a package is returned to us due to an incorrect address or failed delivery attempt, we will contact you to arrange reshipment. Additional shipping charges may apply.
DELAYS
While we strive for timely delivery, unforeseen circumstances such as weather conditions, carrier delays, or customs clearance may impact delivery times. In such cases, we appreciate your understanding and patience.